Shipping policy

SHIPPING POLICY

WHERE WE SHIP
United States only, including Alaska and Hawaii. We don't ship
internationally yet.

WHAT IT COSTS
Free on every order. No minimum, no handling fee, no surprise charges
at checkout.

HOW LONG IT TAKES
Orders placed before 2pm CT on a business day are dispatched the same
day. Orders after that, or at weekends, go out the next business day.

Delivery is typically 2-5 business days after dispatch. It ships from
inside the United States, so there's no customs step and no multi-week
wait.

TRACKING
You'll get a tracking number by email as soon as your order is
dispatched. If it hasn't arrived within 10 business days of that email,
contact us and we'll sort it out.

DELAYS
Weather, carrier backlogs and holiday volume can add days. If your
order is going to be materially delayed, we'll email you and give you
the option to cancel for a full refund.

WRONG ADDRESS
Email supportcentral.co@gmail.com as soon as you notice. If it hasn't
shipped we'll fix it. If it has, we'll help you chase the carrier, and
if it comes back to us we'll reship at no charge.

LOST OR STOLEN
If tracking shows delivered but you don't have it, check with
neighbours and around your building first, then email us. We'll replace
it once.

Questions: supportcentral.co@gmail.com
Cueva, [MAILING ADDRESS]